Prevention and support

• Visits/Letters
• Appropriate Behaviour Agreements
• Parenting Agreements
• Referral to Support Agencies
• Mediation
• Diversionary Measures Victim and Witness Support
• Referral to Support Agencies
• Noise monitoring machines
• Mobile Phones
• Surveillance Equipment
• Panic Buttons

People who will benefit greatly from attending these courses are:

• All Housing officers and their line managers
• Neighbourhood wardens, police officers
• Housing officers and team leaders
• Tenants Solicitors
• Supporting People teams
• Board members, tenants, reception staff, caretakers, senior management teams.
• What will they learn?
• A comprehensive range of skills in effectively tackling nuisance and ASB
• The legal tools and how to use them
• A working knowledge of the government's Respect standards and how to achieve them
• How to work effectively with other social partners: the police, social services, community mental health services and the probation service How to support victims and to encourage more to act as witnesses
• How to publicise success and to deter future acts of ASB